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- What is Preferred Due Date?
- Preferred Due Date allows you to choose from three options for your energy bill due date — select the date that works best for you.
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- Who is eligible for Preferred Due Date?
- MGU residential, business and commercial customers with accounts in good standing. Customers cannot be in arrears to sign up unless they are already an Automatic Payment customer.
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- What are my Preferred Due Date choices?
- Choose from the following:
- 10 days after your bill date
- 15 days after your bill date
- 20 days after your bill date
Don’t see the due date you are looking for? Contact us to discuss additional options that may be available for your account.
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- When will the Preferred Due Date change take effect?
- After signing up, Preferred Due Date becomes effective with your next bill.
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- Can I combine Preferred Due Date with Automatic Payment?
- Yes. You can choose to have your bill due and payment withdrawn by Automatic Payment 10, 15 or 20 days from the date your bill is mailed.
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- What happens if my payment is due on a weekend or holiday?
- If the Preferred Due Date falls on a weekend or a holiday, it will advance to the next business day.
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- What happens if I miss a payment?
- You will be automatically removed from Preferred Due Date if your account is 60 days past due.
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- What happens if I'm late paying my bill?
- A late payment charge may be applied to the outstanding balance.
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- Can I combine Preferred Due Date with Summary Billing?
- Yes. Your Preferred Due Date will be applied to all accounts on Summary Billing.
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