You may be eligible for protection against service disconnection as well as restoration of
service if an interruption of service would be immediately life-threatening. After initial
approval of a completed commission-approved Medical Certification form
certifying your status as a critical care customer, continued eligibility requires that annually you provide the company
with a new completed Medical Certification form certifying your continued status as a critical
care customer. You will receive a grace period of three business days to provide the completed form.
For more information, contact MGU at
800-401-6402.
